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IT Infrastructure Administrator (Assistant Manager)

Bandar Seri Begawan, Brunei Darussalam

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Division: III

Salary Scale: C3 - C5 (B$ 1,990.00 - B$ 2,970.00)

Application Deadline: 28/09/2026



The Role

Ensure the availability, security, performance and reliability of TAP's IT infrastructure, with a primary focus on network connectivity. The role supports stable technology services through infrastructure administration, monitoring, maintenance, security and project delivery. 

Infrastructure Management Unit

UNIT / DEPARTMENT

Network

SERVICE AREA

Assistant Manager

POSITION LEVEL

Permanent

EMPLOYMENT TYPE

Key Responsibilities

  • Manage enterprise networks, including LAN, WAN, wireless, VPNs, firewalls, routers and switches.
  • Administer Windows/Linux servers and core services such as directory services, DNS, DHCP and Group Policy.
  • Monitor availability, performance and capacity; troubleshoot incidents and perform root-cause analysis.
  • Maintain security through access controls, patching, firmware updates and system hardening.
  • Plan maintenance, upgrades, equipment replacement and recovery readiness with minimal service disruption.
  • Maintain inventories, network diagrams, configurations, procedures and operational reports.
  • Support infrastructure projects, vendors and users while providing technical guidance and knowledge transfer.

Core Competencies

  • Technical troubleshooting, incident response and root-cause analysis.
  • Security awareness, attention to detail and disciplined infrastructure management.
  • Project coordination, vendor management and stakeholder communication.
  • Team guidance, knowledge sharing and a responsive service mindset.

Qualifications & Experience

  • At least a Higher National Diploma (HND) in Information Technology, Network Engineering, Information Systems, Computer Engineering, or another relevant discipline.
  • Experience in IT infrastructure and network administration, including enterprise network support is an advantage.
  • Strong knowledge of TCP/IP, LAN/WAN, VLANs, routing, switching, wireless networks, firewalls, VPNs and network security.
  • Working knowledge of Windows/Linux servers, virtualisation, backup and recovery, cloud technologies and enterprise IT environments.
  • Relevant industry certifications, such as CISCO, Microsoft, CompTIA, Fortinet or equivalent, would be an added advantage.
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