The 42nd ASEAN Social Security Association
Board Meeting

1:30PM – 1:50PM

Good Practice Session 1:

Behind the Scenes: Skim Persaraan Kebangsaan (SPK)

SPEAKER

Mrs. Nur Shahreena Abdullah,

Senior External Strategist,

Strategic Department,

Employee Trust Fund (TAP) Brunei

1:50PM – 2:10PM

Good Practice Session 2:

GSIS Touch Application

SPEAKER

Atty. Joseph Philip T. Andres,

Senior Vice President NCR Group,

Government Service Insurance System (GSIS), Philippines

2:10PM – 2:30PM

Good Practice Session 3:

Building community champions through gamified volunteering 

SPEAKER

Ms Nicole Lee,

Assistant Director, Outreach and Partnership Department,

Central Provident Fund Board, Singapore

2:30PM – 2:50PM

Good Practice Session 4:

Pag-IBIG Fund’s Story: Collective Progress Through Transformative Reforms

SPEAKER

Atty. Karin Lei N.Franco,

Vice President Corporate Development Services Group,

Home Development Mutual Fund (Pag – IBIG Fund), Philippines

2:50PM – 3:10PM

Good Practice Session 5:

Building Trust: Transforming Public Engagement Through Retirement Planning Certification Programme (TAPᶜᴱᴿᵀ)

SPEAKER

Ms Almadznita Alamin, CFPᶜᴱᴿᵀ ™

Head of Services Division,

Operations Department

Employee Trust Fund (TAP) Brunei

3:10PM – 3:30PM

Good Practice Session 6:

Digital Transformation of the NSSF Operational Systems

SPEAKER

Mr. Seyha Kaing,

Acting Head of International Cooperation Division, Customer Services and Public Relations Department,

National Social Security Fund (NSSF), Cambodia

3:30PM – 3:50PM ​

Afternoon Tea Break

3:50PM – 4:10PM ​

Good Practice Session 7:

Enhancing Citizen Experience: Social Security Office Services under the Government Easy Contact Center (GECC)

SPEAKER

Ms. Varatsuda Saradatta,

Head of International Affairs Section, Policy and Planning Division,

Social Security Office (SSO), Thailand

4:10PM – 4.30PM

Good Practice Session 8:

Annual Business Plan and Budget (RKAT) as a Continuous Improvement Engine: Eliminating Waste, Shifting Mindsets

SPEAKER

Mrs. Kristiana Martanti,

Assistant Deputy of Finance, Finance Department

BPJS Ketenagakerjaan, Indonesia

4:30PM – 4:50PM

Good Practice Session 9:

From ID Cards to Facial Recognition: Transforming Access to Primary Care

SPEAKER

Mr. Noppon Maleesuwannachai,

Specialist, Information Technology for Fund Management Unit, National Health Security Office (NHSO), Thailand

6.45PM

Depart from The Rizqun International Hotel​

7:30PM – 10.00PM ​

Welcome Dinner at The Royal Berkshire Hall
​[Dress code: National Dress/Smart Casual]

Arrival of Guests

Welcoming Speech

Mr Azmilen Haji Ramlee

Interim Managing Director

Employee Trust Fund (TAP) Brunei

Presentation of the Token of Appreciation

Dinner and Cultural Performance

10.00PM

End of Ceremony